Request a Photo to Verify
Ask the host for a live verification photo in Messages before you book. Hosts reply with a camera photo so you can confirm the listing looks as expected.
What photo verification is
Guests can ask for a current photo of the property from Messages. It is not a booking and it does not hold dates. It is a trust step before Reserve.
Built for trust before Reserve
You still choose dates and complete Reserve (or Request, if Approve bookings first is on) to book.
How guests request a photo
Open Messages on the listing. Tap Request a photo to verify. Pick a preset or type what you want to see, for example the kitchen or the view today.
What hosts see and do
Hosts get the request in Messages and reply with the in-app camera. Only photos sent while a request is waiting count as verification replies. Other images stay normal chat photos.
Before you reserve
Use verification when photos on the listing look old, or you want to confirm a specific room. It does not replace reading reviews, the map, or house rules.
Tips for clear requests
- Ask for one clear subject (garden, bedroom, parking)
- Avoid vague asks like “everything”
- Hosts can decline; you can still book or look at other listings
Frequently asked questions
Who can tap Request a photo to verify?
Guests. The button appears in the guest Messages conversation. Hosts reply with the camera control instead.
Do I have to use a preset question?
No. You can choose a preset or type a custom ask under Please send a photo of…
Is every photo from the host a verification photo?
No. Only photos sent while a guest photo request is still waiting count as verification replies. Other shared images stay normal chat photos.
Does requesting a photo book the dates?
No. Photo verification is only messaging. You still select dates and complete Reserve (or Request, if Approve bookings first is on) to book.