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How to Use Calendar Management

Master vacation rental calendar management with TrueBookings. Learn to block dates, manage availability, and prevent double bookings.

1

Block Unavailable Dates

Mark dates when your property is not available:

  • Log in to your TrueBookings admin dashboard
  • Use the date blocking feature to mark unavailable dates
  • Personal Use: Block dates when you plan to use the property
  • Maintenance: Block dates for repairs, renovations, or deep cleaning
  • Seasonal Closures: Block off-season periods if you don't rent year-round
  • Emergency Blocking: Quickly block dates for unexpected issues
  • Blocked dates are stored in the reserved_dates table and prevent bookings on those dates
2

How Date Blocking Works

Understand how the calendar system prevents double bookings:

  • Blocked Dates: Dates you manually block are stored and shown as unavailable
  • Booked Dates: Confirmed bookings automatically block those dates
  • Checkout Dates: Same-day turnover dates are marked to indicate check-in time may vary
  • Guest View: Guests see blocked dates as unavailable when searching
  • Automatic Updates: When bookings are confirmed, those dates become unavailable automatically
3

Set Minimum Stay Requirements

Configure your availability rules in the Settings > Policies section:

  • Set minimum night requirements for bookings
  • Configure check-in and check-out times in Settings > Basic Info
  • Choose if your property allows instant booking (bookings are automatically confirmed when payment is successful)
4

Configure Cancellation Policies

Set up cancellation policies in the Settings > Policies section:

  • Choose from available cancellation policy options
  • Set your preferred cancellation terms
  • Policies are displayed to guests before they book

💡 Pro Tip: Calendar Optimization

Use your calendar analytics to identify patterns. If you notice low occupancy on certain days, consider offering special rates or minimum stay discounts to fill those gaps.

5

Handle Cancellations

Manage booking cancellations:

  • Process cancellations through the Bookings tab
  • When bookings are cancelled, those dates become available again
  • Handle refunds according to your cancellation policy
  • Communicate with guests about cancellations through the Messages tab